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These technical FAQs are associated with the InterActive LegalSuite Online platform.
If you don’t find the answer to your question here, please email support@interactivelegal.com.
How can I view details about my ILS subscription(s)?
How can I view details about my ILS subscription(s)?
How can I archive clients in bulk?
An explanation on how to use Bulk Archive
How can I bulk update the Responsible Attorney for my clients?
An explanation on how to bulk edit the responsible attorney
How can I archive/restore a client?
The Client Archive Function allows you to store clients whose matters you have completed.
How to set the default email app when opening the Client Intake Form email?
Changing your computer's default email application.
When running an interview, why do I get the warning, “Only one interview can be open at a…
This warning appears when a previous interview was not properly closed or completed. This may happen if you open the website in another tab/window or exit the web browser while the interview is running.
Clio Import Client Guide (ILS Online)
Because Clio Contacts/Matters can be customized in myriad ways, ILS has defined a process every user of Clio should follow if they are to import Contacts from Clio.
How do I change my default web browser?
Default browser settings
How do I change where an assembled document will download to on my computer?
Changing default download settings for web browsers
